Shipping Info

All shipping prices are by default displayed in euro (€). In stores operating with local currencies, shipping prices for the local country are presented in the local currency, while shipping costs to other countries are shown in euro (€).

When finalizing an order in a store with a local currency, shipping prices listed in euro will be automatically converted to the local currency based on the current exchange rate on the day the order is placed. The exchange rate is updated daily based on official bank rates with a small margin to safeguard against currency fluctuations.

The final amount in the local currency will always be visible in your cart before completing your order.

Shipping cost depends on the destination country, order weight, and the chosen delivery method. For orders containing multiple products, the weight is summed, and the shipping cost is determined based on the total weight. The order weight is rounded up to the full weight range.

Free shipping thresholds are always stated in euro (€) and refer to the order value including VAT. In stores with a local currency, the free shipping threshold is converted to the local currency based on the current exchange rate. The free shipping threshold applies only to standard delivery methods and may not include special services.

Cash on Delivery (COD) is an option that allows the customer to pay directly upon receipt of the shipment. This service is available only for selected countries and shipping methods. It involves an additional service fee, which is already included in the prices shown.

Orders placed before 14:00 on working days are shipped the same day, subject to product availability. The current inventory status shown for products in the online store is only indicative. In exceptional cases, a product may be sold out because it has been sold through another channel.

The delivery times provided are estimates and are counted from the moment the shipment is dispatched. Weekends and holidays are not included in the estimated delivery time. Delivery times may be affected by external factors such as weather conditions, customs issues, or local transportation restrictions.

After your order is shipped, you will receive an email with a tracking number and a link to track your shipment. You can also check the status of your order by logging into your customer account.

If you have any questions about shipping costs or order status, please contact our customer service department.